
PERSONALIZING EXPERIENCES WITH UI DESIGN FOR ONLINE BANKING
Kotak wanted to re-imagine its online customer experiences. We dove deeper into the functionality that Finacle provides, only to realize that personalization is what was really needed. Thorough digital banking UX design, Intuitive UI, simpler navigation, faster load times, and mobile optimization helped us achieve it.

SIMPLER THE DATA, HAPPIER THE CUSTOMERS
Complex financial data and instructions were hard to comprehend. We humanized them by reducing jargon and simplifying terms. We also used charts instead of tables so users understand trends in a glance. Thanks to our expertise in online banking app design.

SIMPLER THE DATA,
HAPPIER THE CUSTOMERS
Complex financial data and instructions were hard to comprehend. We humanized them by reducing jargon and simplifying terms. We also used charts instead of tables so users understand trends in a glance. Thanks to our expertise in online banking app design.
FILLING FORMS WAS NEVER THIS EASY
Show too many things to fill and the user thinks its hectic and drops off. We reduced the cognitive load by allowing users to fill in one field at a time. That too in a form that flows seamlessly in a visual journey.

LESSER STEPS, FASTER ATM TRANSACTIONS
ATMs are for quick cash. We made it quicker by focussing on actions, clarifying complex terms, and removing offers where they aren't needed. All this, while keeping the brand image and integrity intact.


LESSER STEPS, FASTER ATM TRANSACTIONS
ATMs are for quick cash. We made it quicker by focussing on actions, clarifying complex terms, and removing offers where they aren't needed. All this, while keeping the brand image and integrity intact.
INTERACTIVE KIOSKS CAN HELP CUT QUEUES
Human intervention calls for errors and delays. Which is why, we designed an interactive kiosk to replace the information desk. Result: lower wait times for customers and higher productivity for bank employees.


THE PRIVILEGE OF LAID-BACK BANKING
Waiting at a bank? Save your smartphone data and battery while you kill time reading. From watching headlines and weather updates on a 24-foot display to browsing, gaming, and reading on an interactive tablet app; we enabled it all with UI/UX design.


THE PRIVILEGE OF LAID-BACK BANKING
Waiting at a bank? Save your smartphone data and battery while you kill time reading. From watching headlines and weather updates on a 24-foot display to browsing, gaming, and reading on an interactive tablet app; we enabled it all with UI/UX design.